Terms & Conditions

What Shipping Methods Are Available?

We offer speedy shipping via our dedicated courier partners due to the dimensions and nature of the items being shipped.

How Long Will It Take To Get My Bifold Door System?

We often dispatch the next day, however due to the nature of the items being shipped our chosen courier partners can take upwards of 7 working days to deliver your Bifold Door System.

Do You Ship Internationally?

We are trialing an international shipping method with a new distribution partner and would invite all international customers to call us to obtain a quote and delivery schedule. 

Can I collect?

Collections are available the next day from our showroom.

What Payment Methods Are Accepted?

We accept all online payments via credit card or debit card using our chosen merchant partner.

Is Buying On-Line Safe?

Our website is fully secure, we handle customer data with the upmost respect and have robust procedures in place. In addition to this no payment information is stored locally as it is processed directly by our merchant provider.

How do I place an Order?

Ours can be placed directly over the phone, in person or through our website.

Do I need an account to place an order?

We simply ask customers register on our website to take advantage of tracking and order updates.

Who should I to contact if I have any queries?

In most instances queries can be dealt with simply by picking up the phone and contacting our customer services team. However should you prefer drop us an email.

How Can I Cancel Or Change My Order?

Orders can be cancelled prior to dispatch for a full no quibble refund.

How Do I Track My Order?

We offer online tracking via our website and our customer login are. This is the quickest way to check the progress of an order.

How Can I Return a Product?

Orders can be returned if they are not as described or if you change your mind subject to a return fee to cover the admin and delivery charges. This can be upwards of 30%.

In instances of goods damaged in transit we recommend contacting the delivery agent as goods are sent fully insured. All damage must be reported within 24 hours.

These terms and conditions outline the rules and regulations for the use of The Bifold Door Warehouse’s Website.

The Bifold Door Warehouse is located at:

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use The Bifold Door Warehouse’s website
if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of . Any use of the above terminology or other words in the singular, plural,
capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using The Bifold Door Warehouse’s website you consent to the use of cookies
in accordance with The Bifold Door Warehouse’s privacy policy.

Most of the modern day interactive web sites
use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site
to enable the functionality of this area and ease of use for those people visiting. Some of our
affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, The Bifold Door Warehouse and/or it’s licensors own the intellectual property rights for
all material on The Bifold Door Warehouse. All intellectual property rights are reserved. You may view and/or print
pages from https://thebifolddoorwarehouse.co.uk for your own personal use subject to restrictions set in these terms and conditions.

You must not:

1. Republish material from https://thebifolddoorwarehouse.co.uk
2. Sell, rent or sub-license material from https://thebifolddoorwarehouse.co.uk
3. Reproduce, duplicate or copy material from https://thebifolddoorwarehouse.co.uk

Redistribute content from The Bifold Door Warehouse (unless content is specifically made for redistribution).

Hyperlinking to our Content

1. The following organizations may link to our Web site without prior written approval:
   1. Government agencies;
   2. Search engines;
   3. News organizations;
   4. Online directory distributors when they list us in the directory may link to our Web site in the same
      manner as they hyperlink to the Web sites of other listed businesses; and
   5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
      and charity fundraising groups which may not hyperlink to our Web site.

2. These organizations may link to our home page, to publications or to other Web site information so long
   as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
   approval of the linking party and its products or services; and (c) fits within the context of the linking
   party’s site.
3. We may consider and approve in our sole discretion other link requests from the following types of organizations:
   1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American
      Automobile Association, AARP and Consumers Union;
   2. dot.com community sites;
   3. associations or other groups representing charities, including charity giving sites,
   4. online directory distributors;
   5. internet portals;
   6. accounting, law and consulting firms whose primary clients are businesses; and
   7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party’s
site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to info@thebifolddoorwarehouse.co.uk.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

1. By use of our corporate name; or
2. By use of the uniform resource locator (Web address) being linked to; or
3. By use of any other description of our Web site or material being linked to that makes sense within the
   context and format of content on the linking party’s site.

No use of The Bifold Door Warehouse’s logo or other artwork will be allowed for linking absent a trademark license
agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.

Guarantees 

We offer a full 5 year guarantee against the construction of the aluminum frame. This excludes general weathering and power coating element of the frames. Our hinges and locks are covered for 12 months against defects. However careless damage or neglect is not covered, this applies to damage to the glass, locks, hinges and frames.

Credit & Contact Information

If you have any queries regarding any of our terms, please contact us.